Buying
Do you have books to sell?
We are always buying quality second-hand books. We strive to pay as much as we can for your books. We want you to be pleased with the service you receive here, so that you always bring your books to us, first. The price we offer, is our best possible price, and as such, is firm.
You can bring in your books any time during store hours. If you want your books appraised on-the-spot when you come in, please call first to ensure a buyer is on the premises.
In front of our shop, is a loading zone. Also, we're located beside a lane, where one can park for 10 minutes, while unloading.
If you have too many books to bring in, we may be able to come out to your house to appraise your collection. Just give us a call (947-5931) to discuss the details and make an appointment.
If you are from out of town, you can email us the details of what you have, and we can do some preliminary research to let you know whether or not it will be worthwhile to mail in your books for appraisal.
Our online prices are net to all in U.S. funds. Direct payment accepted by check, money order or credit card (MasterCard, Visa, American Express, Diners Club). GST will be added to sales within Canada. All books are subject to prior sale, so please contact us to hold pending receipt of payment. Any book is returnable (postpaid) within ten days of receipt if received in a condition other than as described.
Bison Books respects the privacy of its customers and the security of any personal information which may be provided to us in the course of any transaction. We believe in the individual's right to privacy, and a company's right to protect their customers' rights to confidentiality.
We do not solicit any more information from our customers than is required to meet their needs in the buying and selling of books. Some of this information is either physically or electronically shredded as soon as it is no longer of use. Other information we retain to server our customers' interests, or meet their requests. For example, we do keep on file a customer's email address, mailing information, and contact information (if provided).
We never share this information with anyone. We consider such information to be privleged, and will delete it or destroy it, upon request from the individual concerned.
We occasionally will send a customer an email, to let them know that we have acquired something that may be of interest to them. We do not send unsolicited email. If a customer, or other contact, requests that we stop sending email, we honour such requests.
We do save credit card information for a reasonable period of time after a sale, in case it is needed to process a refund, or an additional purchase. This information is not stored by us in any electronic format, but is kept in a secure environment.
We do not keep credit card information online. If a customer orders a book directly from us, and paid online by credit card, we print off that information, and then the credit info is deleted. If a customer orders a book from us, through another web site (such as Abebooks or Alibris), we have no control over the retention and deletion of their information; the responsibility for keeping that information secure rests with the database to which the customer initially entrusted the data.